The Best Way To Protect Your New Phone

Woman laughing outdoors with phone in hand.
Don’t take any chances with your new device. Sign up for Straight Talk’s extended warranty service and insurance today.

If your new phone gets damaged, Straight Talk has you covered. While we can’t stop you from accidentally dropping it or prevent mechanical failure, we can be there afterward to rescue your device and replace it with a new one. With Straight Talk’s extended warranty service and insurance plan, you can enjoy peace of mind knowing we have your back.

Not familiar with our warranty plans? Here’s what you need to know to keep your handset safe.

2 plan options

There are two different plans to choose from: Easy Exchange and Easy Exchange Plus. Both of them will extend your manufacturer’s warranty by an additional year. They also both safeguard against electrical failure and mechanical failure.

However, if you’re looking for more comprehensive coverage, the Easy Exchange Plus might be the best choice for you as it protects your handset from accidents like drops, falls, and spills. Here’s what’s included with Easy Exchange Plus:

  • Electrical failure
  • Mechanical failure
  • Accidental damage from handling (unexpected and unintentional drops and spills)
  • Water damage
  • Damage due to power surge
  • Damage due to humidity
How to enroll

After you enroll, Straight Talk makes it easy for you to get your phone serviced or replaced.

The sooner you can protect your phone, the better. You never know when accidents might happen. Before you enroll in one of the two warranty plans, check your device’s eligibility online. Easy Exchange and Easy Exchange Plus are available in 49 states (including Alaska and Hawaii). Unfortunately, California residents don’t qualify.

After you enroll, Straight Talk makes it easy for you to get your phone serviced or replaced. If your phone is damaged, we’ll send you a shipping label so you can mail us your damaged phone. Once we receive it, we’ll send you back a replacement, so you never have to miss a beat.

Get everything for less

At Straight Talk, we want you to feel confident enjoying your new phone. Just like we offer more speed and more data for less, we also offer more coverage for less. If you have any questions about Easy Exchange or Easy Exchange Plus, check out our FAQs today.