Keep Your Phone Safe With Easy Exchange

Eliminate the stress that comes with a damaged device.

Remember when “the dog ate my homework”? These days, Fido might be doing more damage to your device. Whether your dog has fetched your phone or you flipped it into the kitchen sink – when life gets rough, the last thing you want to worry about is damage to your trusty mobile sidekick. Fortunately, there are ways to keep your smartphone safe. Enter the Straight Talk Easy Exchange program.

Easy Exchange is our way of making sure that you always have a working device when you need it – whether you’re texting friends, taking a selfie, or posting to social media. Available in two packages, Easy Exchange and Easy Exchange PLUS, these warranty plans span the spectrum of damage, from simple mechanical failure to power surge-induced harm.

Quick answer: Easy Exchange can be purchased annually within the first year of your phone’s activation, and it will cover everything from mechanical failure to power surge-induced damage to your smartphone.

Couple takes selfie with dog outside

How does Easy Exchange work?

The basic Easy Exchange package is essentially an extension of your phone’s manufacturer’s warranty. Covering both electrical and mechanical failure, this plan must be purchased annually within the first year of your phone’s activation. If you’re an Easy Exchange customer and feel that your phone has sustained damage covered by the plan, you’ll simply send in your phone per plan instructions, where it will be examined to confirm that the damage is indeed covered by Easy Exchange before being replaced or refunded as the situation necessitates.

Easy Exchange PLUS

Easy Exchange PLUS offers a bit more payment flexibility, allowing you to choose annual or monthly payment plans.

Whether you’re the adventurous type or you simply fall on the clumsy side, you’ll want to look into Straight Talk’s Easy Exchange PLUS plan. A significantly upgraded version of the basic Easy Exchange package, this plan allows you to keep your phone on hand throughout all of your expeditions without worry. In addition to offering all of the benefits delivered by Easy Exchange, the PLUS package also covers damage from handling, water damage, humidity damage, and damage caused by a power surge.

And that’s not all – unlike the basic plan, Easy Exchange PLUS offers a bit more payment flexibility, allowing you to choose annual or monthly payment plans.

Protect your phone today

Over the course of its life, your phone may sustain some collateral damage – it happens. But with Straight Talk’s Easy Exchange program, you’ll be able to rest assured knowing that your device is protected from any harm that comes its way. If you’re new to Straight Talk, check out one of our no-contract plans – we offer the best phones, the best networks, and the best deals for less.